TDS Global Communications Compliance Practice has been sold to Kerv

Cardiff – CFI is pleased to announce that it lead financial advisor to the shareholders of TDS Global Communications Compliance Practice on its sale to Kerv.

TDS Global Communications Compliance Practice, rebranded Kerv Communications Compliance Practice, provides mission-critical communications compliance services to major global financial services organisations including 50% of the Tier 1 UK banks with 140,000 channels of compliance recording and more than 3 billion captured calls under management globally.

The business employs 40 staff based in Europe, Asia and North America with headquarters in London and a 24-hour global service operations centre in Cardiff. With annual turnover exceeding £10 million, the practice is continuing to win new customers at pace, achieving a growth rate of 20% in the last financial year and forecasting to exceed that growth in the current period.

Kerv is a next-generation, customer-first cloud & digital transformation services provider. Combining the world’s best cloud-centric managed services with a uniquely collaborative way of working, Kerv helps businesses get ahead – and stay there.

The acquisition will take the total Kerv business to over £60m turnover and more than 500 staff and create the leading compliance technology practice serving the UK’s Tier 1 banking and financial services sector.

The acquisition will strengthen Kerv’s existing proposition and capabilities around all aspects of compliance. The existing leadership of the Communications Compliance Practice, including CEO Brad Gorton, and Head of Strategy Paul Wilson, will join Kerv in senior roles, working closely alongside the management team at Kerv Collaborate, which already has a strong presence in the banking and financial services market. In addition, Kerv plans to retain all staff in the Practice and will continue to invest in the business to build on its growth trajectory.

Managing Director of the new Kerv Communications Compliance Practice Brad Gorton, added “We’re so excited to be joining the team at Kerv, brining new capabilities to all our customers, and helping them accelerate their journey to digital channels and the cloud”

This transaction closed on 4 July 2022.


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